About us
We’re a first principles operations agency partnering with businesses building a sustainable future for life on earth. There is no unsolvable problem. There is no goal too large. We are here to support you, with relentless urgency.
Lets get it.
More on us
Our Mission
Our mission is to be ridiculously useful to ventures transforming how humans operate on Earth. Our goal is to unlock $1B in additional revenue and operational efficiencies by 2027.
Who we are
We are humans from a diverse background: from leadership at early-stage consumer goods startups to operations engineering at SpaceX to artists in independent film & television.
Who we serve
We support businesses & individuals of any size aligned with our mission to build an equitable & sustainable future for humanity.
Services We offer
We want to be aimed at your hardest problems
Operations Engineering
We design and optimize systems, processes, and operational architecture while providing rapid crisis response to transform your most complex challenges into elegant, scalable solutions.
- First principles operations design
- Supply chain engineering
- Operations triage
Leadership & Support
We provide fractional operations resources, develop high-performance teams, manage critical projects, and engineer organizational changes to build operational excellence.
- Fractional operations resources
- High-performance team development
- Critical project execution
Growth and strategy
We accelerate growth through raw creative power, strategic planning, market expansion strategies, and resource optimization to scale your impact.
- Growth system architecture
- Financial modeling and optimization
- Market expansion engineering
Technical Solutions
We build the technical foundations that help your business operate smoothly - designing systems, crafting tools, and creating frameworks that scale with your growth.
- Custom tool development
- Systems architecture and integration
- Data infrastructure
Our Process
Partnering with us is painless & works like this.
Get Started
All engagements start with a 20 minute discovery call to investigate goals, clearly define intended outcomes, & set expectations.
Align on Strategy
We align with your goals & get to work. Our team will deliberate, design, & recommend a strategy that optimizes resources & timelines to achieve your goals.
Implement & Iterate
Implementation is an ongoing and iterative process. We leverage technology & design systems that require as little human intervention as efficiently possible so we can use that which makes us human -- our creativity.
It’s that easy
Sit back, we've got this!
- Full service operations design.
- Every project expertly managed.
- Flat Monthly Fee.
- Our work to you is 100% open source.
- We Refuse to fail.
- No Contracts.
- No time sucks.
- No unnecessary communication.
Core Services
Every mission is unique. The services below are a brief guideline of what to expect at each level of service. We target a 20x return on investment through the combination of revenue growth, reduction in the cost of doing business, & increased operational effectiveness.
Want to work together but don’t see a solution that works for you? Message us!
-
Operations Audit $300/90min
- Business leaders and entrepreneurs seeking expert guidance to solve complex operational challenges.
- Companies aiming to enhance performance through designing operating plans, upgrading systems infrastructure, or improving supply chain processes.
- Companies unsure which systems need attention first
- Teams looking to validate their operational strategy
What to expect: Through a focused 90-minute session, we’ll analyze your current operations and identify key opportunities.
- Deep dive analysis of your current operations
- Identification of key bottlenecks and opportunities
- Prioritized action plan for immediate improvements
- Written summary of findings and recommendations
- Full amount credited toward any future engagement
-
Operations Triage $4,000/1-time
- Urgent, need-to-solve-today problems
- Supply chain emergencies requiring immediate intervention
- Budget crises needing rapid control measures
- Critical system failures impacting operations
- Major staffing changes requiring quick restructuring
- Quick, focused assessment of the critical situation
- Alignment on core problems that must be solved immediately
- Detailed action plan delivered within 72 hours
- Clear execution strategy with specific steps
- Priority sequences for fastest impact
- Immediate recommendations for stabilization
-
Fractional Operations Team $8,500/mo
- Lean teams needing comprehensive operations support
- Growing companies requiring operational leadership
- Organizations looking to scale without building an in-house ops team
- Startups needing both strategy and day-to-day execution
- Deep dive discovery of your business structure and operations
- Assessment of critical business needs and growth expectations
- Full operations leadership and day-to-day execution support
- Quick deployment of resources where needed most
-
Operations Overhaulstarts at $10k
- Mid-sized companies and rapidly scaling startups facing operational inefficiencies, bottlenecks, or outdated processes.
- Businesses experiencing growing pains that need to streamline operations to support accelerated growth.
- Organizations seeking a comprehensive transformation of their operational systems to achieve higher efficiency, cost savings, and scalability.
- Companies aiming to modernize their operations with the latest technologies and automation tools to stay competitive.
- Phase 1 (Assessment): Comprehensive evaluation of current systems, identification of inefficiencies and bottlenecks, & root cause analysis of operational challenges.
- Phase 2 (Strategy Development):Collaborative planning with your team, custom solutions aligned with business goals, technology integration recommendation.
- Phase 3 (Implementation): Deployment of scalable solutions, training and change management support, & KPI establishment and tracking
- Phase 4 (Optimization): Performance monitoring and adjustments, team adoption support, continuous improvement recommendations.
Our Principles
No Problem is Unsolvable
There is no (good) problem that can't be solved. This starts with a clear understanding of the problem & where we need to go. From there, it's about the resources, structure, & systems required to execute.
Be Clear, not clever
Non-sense words, technical jargon, and acronyms slow down communication. Simple = decisive. Decisive = competitive advantage. Choose language that most efficiently gets to the point.
Use common Sense
If a rule doesn't make sense, contribute to progress, or apply to your specific situation -- avoid it. Always engage in common sense. Logic should be agnostic to conventional rules.
Simplicity drives progress
Simplicity is the patron saint of progress. If you are not adding back steps, you are not deleting enough. We push the boundaries of what's necessary. No part should be unnecessary, no process should be complicated.
radical Transparency
While the work we do with you remains private, we are committed to operating with total transparency to you. We will always be direct & honest in our communication. Our work will be open-source to you.
Question all requirements
The essential first step in assessing the health of any goal, problem, or system is to question the requirements. This encourages healthy, deliberate debate; and ensures we are focusing on the right things.
Your business is about to take off. Let's get it!
If you are on board with a sustainable future for humanity, then we are on board with you. Your goal is our goal. There’s no time to waste – we’ve got a future to build!
Alexander Chester, Founder
What is Operations Engineering?
Operations engineering involves deconstructing complex systems into their fundamental components (the formula), then rebuilding them for optimal performance and scalability in accordance with the guiding mission. We apply engineering principles to understand the core variables, systems architecture, and resource flows that drive your business.
At its core, every business operates on a formula. Operations engineering is about:
- Aligning with the overall goal of the system
- Breaking down the business formula to first principles
- Identifying key variables and their relationships
- Design robust systems that scale (unless first principles dictate we must do something that doesn’t scale in order to grow)
- Engineering solutions that maximize impact while minimizing waste
For engineers, mission drives system design, data informs modeling, first principles guide optimization, and iterative testing validates solutions. We find the formula, then we execute.
Resources and case studies coming soon.
What will we address first?
Every business has a critical path – the key constraint that, once solved, unlocks the next level of growth. Think of it as finding the exact point where applied force creates maximum impact. Here’s how we think about it:
Critical Path Examples:
- A sustainable materials company with breakthrough technology but manufacturing bottlenecks
- A vertical farm with proven unit economics but supply chain constraints
- A climate tech company with strong product-market fit but operational scaling challenges
- An electric vehicle maker with 500,000 customers waitlisted but limited production capacity
We use first principles thinking to:
- Map your entire system
- Identify the primary constraint
- Engineer solutions that create maximum impact
- Build systems that prevent future bottlenecks
Our mission is to find and solve the problems that matter most to your growth. Sometimes it’s obvious (like a production bottleneck), sometimes it’s subtle (like system architecture) – but there’s always a clear path forward.
What Industries do you serve?
We are industry agnostic.
Are you on board for a sustainable future for life on this planet? Then we are on board with you. We support businesses & individuals run by humans that benefit the future of earth & the life on our planet. This means furthering the development of technologies related to sustainability, empowering entrepreneurship & helping creativity and compassion of humanity flourish.
Life requires our basic needs to be met. Sustainability requires that in the meeting of our basic needs, we do not deplete our resources. This dance of between basic needs & resource management require our cooperation and conscious action. The meeting of these three pillars (meet basic needs + conscious resource use + cooperation) ensure that we continue on our path of connected evolution.
Getting things done in the modern world requires ethical evolution of technology, redistribution of disproportionally used resources (rewilding of natural areas), and education + community building so that the whole of humanity is empowered.
Do you offer Custom services?
Absolutely – that’s our specialty. We solve hard problems through first principles thinking, which means every solution is engineered specifically for your needs. Here’s how we work:
- First, we identify your hardest challenges
- Then, we analyze your systems, structure, and resources
- Finally, we engineer and implement solutions that scale
While our service categories provide a framework, the actual execution is always custom. We might solve a supply chain bottleneck one day and optimize team structures the next. Our mission is to be ridiculously useful to your business, whatever that requires.
Think of us as your operations engineering special forces – we come in, solve complex problems, build robust systems, and hand them back to your stewardship.
What if traditional consulting rates don't fit our budget?
We believe transformative solutions should be accessible. Our mission is to accelerate businesses creating a sustainable future for life on Earth, so we’ve designed multiple ways to engage:
- Custom Compensation Structures
- Equity arrangements
- Revenue sharing
- Milestone-based pricing
- Hybrid models
- Creative/asset based
- Alternative Pathways
- Advisory sessions
- System audits
- Training workshops
- Resource sharing
Our philosophy is simple: if you’re aligned with our mission and we can add value, we’ll find a way to work together. At our core, we believe there’s no unsolvable problem – including making our partnership work for your budget.
Why OpsLab vs traditional consulting?
Traditional consulting often means expensive PowerPoint decks that sit on shelves. We’re different. We actually solve problems and build systems – then stick around to ensure they work. We are your operations engineering special forces: we identify the formula, execute the solution, and hand off robust systems back to your stewardship. No useless reports, just real results that scale.
Support us through our referral program
We’re a full suite operations agency & growth accelerator supporting human-centric businesses building the future. From strategy to implementation, we’re here to help you grow.
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